\nGallup's annual service survey, which was presented in to the town council this morning<\/a>. 88% inhabitants are
\nhappy with Hafnarfj\u00f6r\u00f0ur as a place to live and is Hafnarfj\u00f6r\u00f0ur over
\naverage of municipalities on this factor. Hafnarfj\u00f6r\u00f0ur rises by 3 places between
\nyears in a key survey question that summarises the overall experience of a service
\nof the municipalities. Now holds 9 of 20 seats among the country's largest municipalities.<\/p>\n
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![\"V1A3090\"](\"https:\/\/hafnarfjordur.is\/wp-content\/uploads\/2022\/09\/v1a3090-scaled.jpg\")
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2019 was a record year for measurements. <\/h4>\n
The year 2019 continues to be a record year for measurements of residents' satisfaction.
\nHafnarfj\u00f6r\u00f0ur improved in all areas, with significant improvements in 12 of the 13 areas. Then
\nenjoyed, among other things, services for families with children, nursery services and
\nService for disabled people has not been higher since measurements began. The score fell.
\nslightly in the 2020 measurements, and the same is true for the 2021 score.
\nOverall, the average for all municipalities decreases on most factors that
\nis noteworthy and could provide certain indications, among other things, about the effects
\nThe global pandemic's impact on the national experience and identity in a time of challenge and transformation.<\/p>\n<\/p>\n
View results from Assessment of 88% residents are satisfied with Hafnarfj\u00f6r\u00f0ur as a place to live, 83% Satisfaction with the service for senior citizens and how well Behind us are two very special years characterised by a pandemic. Gallup conducts an annual service survey among the twenty largest
\nGallup service survey 2021<\/a><\/span><\/strong><\/p>\n![\"Gallup](\"https:\/\/hafnarfjordur.is\/wp-content\/uploads\/2022\/09\/thjonustukonnungallup2021.jpg\")
<\/sup><\/strong><\/p>\n
\nmunicipality and change from the last measurement \u2013 see p. 3 of the findings <\/a> <\/sup><\/strong><\/p>\nAbove average in five areas<\/strong><\/h4>\n
\nResidents are satisfied with the sports facilities in the municipality and 75% with
\nthe quality of the environment near his home. Hafnarfj\u00f6r\u00f0ur is on a par with
\nother municipalities in four areas and above average in five areas that relate to
\noverall satisfaction with the municipality as a place to live, satisfaction with facilities
\nthe practice of sport in the municipality, satisfaction with how the municipality handles
\nCultural affairs, services for senior citizens in the municipality and planning
\nGenerally in the municipality. Hafnarfj\u00f6r\u00f0ur
\nis below average when it comes to nursery services, waste collection services and
\nServices for disabled people.<\/p>\nConstantly
\nMore residents seem to be using smart solutions. <\/strong><\/h4>\n
\nThe number of cases dealt with by the town's staff is increasing year on year. An ever-increasing number of
\nResidents appear to be using new and smart solutions on hafnarfjordur.is for self-service.
\nand the gathering of information on the web and on other municipal media. This is in keeping with
\nThe municipality's official web metrics. Hafnarfj\u00f6r\u00f0ur stands still in fifth place.
\nparticipated in the 2021 survey and decreased in six areas, of which three were significant.
\nfactors. Factors that decrease significantly between years are satisfaction with play and
\nthe town's primary school and satisfaction with the council's rubbish collection. Hopes
\nare intended to bring about plans for A coordinated waste collection system for the capital region<\/a> and Specific measures for nursery school staff will lead to an increase in residents' satisfaction.<\/a> <\/p>\nAn opportunity for improvement presents itself <\/strong><\/h4>\n
\nand an emphasis on an undiminished core service with the attendant effects on daily operations. The years
\nhave both proved difficult for vulnerable groups and created new and different
\nchallenges and pressure on the council's largest staff groups. The future holds
\nchallenging tasks at the local level and measures aimed at
\nto bolster the town's foundations until its spirit and economy have regained their former strength. The largest
\nthe municipality's next project
\nWeeks, months and years are, among other things, dedicated to internal and external reconstruction, support and development.
\nOpportunities for improvement are apparent and, at present, work is under way, among other things. Shaping the vision and strategy for Hafnarfj\u00f6r\u00f0ur until 2035<\/a>. With the implementation, a great step is taken
\ntake steps to better connect all of the council's policies and create
\na clear vision developed in broad consultation with staff, residents,
\nof business life, town councillors and other stakeholders and interest groups. Clearer
\nlong-term vision and strategy and strategic plans with measurable
\nThe short-term objective is to respond even better to the residents' call for increased services.
\nand new services which in turn has a knock-on effect on their satisfaction. <\/p>\nAbout the Gallup Poll<\/strong><\/h4>\n
\nof the country's municipalities to survey satisfaction with services and make comparisons
\nthere, along with examining changes from previous measurements. Data collection took place
\nfrom 8 November 2021 to 12 January 2022. This is a multi-storey building.
\nA random sample of 18 years and older from the Gallup opinion panel. Data collection was ongoing.
\nuntil a specified number of responses was reached in each municipality. In
\nIn Hafnarfj\u00f6r\u00f0ur, 408 individuals responded to the survey. The results give a certain
\nA concept of residents' satisfaction with certain service aspects, regardless of whether the individual uses them.
\nwhether or not the service is seen. At the same time, information is obtained about service elements that are good
\nit would be to take a closer look. The results were
\npresented at the council's meeting this morning.<\/p>\n