Hafnarfjörður tops the list of municipalities in cultural affairs.
According to a new Gallup service survey, nine out of ten residents are satisfied with Hafnarfjörður as a place to live, or 87%. Cultural affairs saw the largest proportional increase between surveys, up by 5 percentage points, with Hafnarfjörður topping the rankings compared to other municipalities. Hafnarfjörður now holds 2nd place among the largest municipalities for resident satisfaction with the overall experience of municipal services.
Ranks second in overall public satisfaction with the services of the largest local authorities.
According to a new Gallup service survey, nine out of ten residents are satisfied with Hafnarfjörður as a place to live, or 87%. 79% of residents are satisfied with sports facilities, 76% with cultural affairs, and 75% with the municipality's services overall.Cultural affairs saw the largest proportional increase between surveys, up by 5 percentage points, with Hafnarfjörður topping the rankings in comparison with other municipalities. Hafnarfjörður now holds 2nd place among the largest municipalities for residents' satisfaction with the overall experience of municipal services. The town has not previously scored so highly. The results of the Gallup survey were presented at a council meeting this morning..
„It is very pleasing to see satisfaction with the service in Hafnarfjörður increasing steadily, and that we are now in second place among the large municipalities in this regard.,“says Rósa Guðbjartsdóttir, the mayor.„Furthermore, our strong emphasis on a vibrant cultural, events and arts scene in the town in recent years is paying off. Cultural satisfaction is now rated highest in Hafnarfjörður, indicating that nowhere are residents more pleased with their town's character than here.“
Above average in ten out of twelve service areas
According to the results of the service survey, the Municipality of Hafnarfjörður is above average in the comparison of municipalities in ten out of twelve categories, and equal in two. The Borough is higher when it comes to overall satisfaction (75%), sports facilities (79%), cultural affairs (76%), primary school services (66%), nursery school services (64%), services for families with children (55%), services for the elderly (53%), waste collection (59%) and planning (52%). Satisfaction is average for services for disabled people (40%) and for the quality of the environment near home (74%). Opportunities for improvement are widespread, particularly in those service areas that score lowest each year across all municipalities. The most pressing issues are nursery education, transport and planning.
About the Gallup Poll
Gallup conducts an annual service survey among the country's twenty largest municipalities, asking about attitudes towards the municipalities' services in various areas, based on both experience and opinion. Data collection for 2023 took place from 14 November 2023 to 11 January 2024, and in Hafnarfjörður, 430 people aged 18 and over responded to the survey, drawn from Gallup's panel of respondents through a stratified random sample. The results provide an indication of residents' satisfaction with specific services, regardless of whether they use them or not. They also provide information on areas of service that would benefit from further scrutiny. The results of the service survey were presented at a council meeting this morning.