Residents' satisfaction in Hafnarfjörður increases significantly year-on-year
Hafnarfjörður improves in all areas year-on-year in Gallup's annual service survey, with significant improvements in 12 out of 13 areas. Satisfaction with services for disabled people and for families with children has increased the most between measurements and has not been higher since measurements began.
Satisfaction with services for families with children, nursery services and services
The rate among disabled people has not been higher since measurements began. Other factors reach
also the highest value.
Hafnarfjörður rises in
all categories year on year in the annual Gallup service survey, including significantly in 12 of
13 items. Satisfaction with services for disabled people and for families with children and with
Nursery school service increases most between measurements and has not been recorded higher since
at the start of measurements.
Assessment of the municipality and change from the last measurement
9 out of 10 are happy with Hafnarfjörður as their town.
91% residents are happy with Hafnarfjörður as a place to live.,
86% are satisfied with the sports facilities in the municipality and 78% are
satisfied with the service of the municipality's nursery. Are all these factors covered?
the average of the 20 municipalities measured. Hafnarfjörður is in third place.
when asked about satisfaction with how the local council handles cultural affairs and in the fourth
satisfaction when asked about satisfaction with the municipality as a place to live. In
In comparison with other municipalities as a whole, Hafnarfjörður is above average.
in five out of thirteen episodes, on a par with other episodes and never below average. High jumpers
The service surveys this year are on services for disabled people, nursery services and
Services for families with children in the municipality. These policy areas all increase
around 0.4 points between measurements and have not been recorded higher since measurements began. Others
factors such as environmental quality, primary school services, cultural affairs and waste collection
are now on a par with the highest values on record. Continued opportunities for improvement
are encountered, and not least in the field of planning.
Average municipality compared with all municipalities
The results of the Gallup service survey give a certain idea of
residents' satisfaction and a more positive attitude with
the municipality's pre-defined service components. Great emphasis has been
laid on the implementation and execution of projects and measures in all policy areas
semesters which appear to be, along with other contributing factors, directly resulting in
measurements. Both among those who use the service and those who assess satisfaction
from feeling and talk.
About the service survey
Gallup
Gallup conducts an annual service survey among twenty
the largest municipalities of the country, but data collection took place on 26 November 2019
– 8 January 2020. A stratified random sample of 10,845 individuals,
Aged 18 and over, from a Gallup opinion panel and the national register. In Hafnarfjörður, 454 responded.
individuals in the survey, but data collection continued until a certain number of responses
was achieved in each municipality. The results were published at a meeting.
of the town council this morning.