Children's well-being
All children have the right to flourish and get the help they need to face life's challenges. The Well-being of Children Act ensures that you and your child get access to the right support at the right time.

How does my child get support?

It's simple to ask for help, and you don't need to have the answers all worked out. It's enough just to have worries or questions.

Younger children (pre-school)

You can speak to the staff at your GP surgery.

Other children

If your child is not in these groups, you can contact the social services of the City of Hafnarfjörður.

What does a success contact do?

The success contact is your first point of contact and support. Their role is to prioritise the child's best interests and work with you.
Listens to you and provides information about the services available.
Organises support in consultation with you and the child.
Helps you to get the matter started and to assess the child's needs.

What happens next?

After you make contact, the child's and the family's needs are assessed. The schools have wellbeing teams, which include a wellbeing coordinator, a class teacher or head of year, and other specialists as needed, for example, a school psychologist.

You work together to plan the next steps. The plan is then regularly reviewed to ensure it is effective. If not, a new approach is found together.

What support is available?

The support is varied and tailored to the needs of each child. All schools in Hafnarfjörður offer many resources, which you can find out more about on each school's website. The municipality of Hafnarfjörður also offers various resources to support children and their families.

If the challenges are significant or more specialised, the wellbeing team can, in consultation with you, assist in seeking support from Child Protection or BUGL.

Professionals talk together

You can request that the services your child receives are coordinated. This simply means that all the professionals who help your child work together as one team and share information. This ensures that everyone is working towards the same goal. It is always your choice whether you want coordination, and you can request it at any point during the process.

When a child needs support from multiple sources at once – for example, from school, healthcare and social services – integration is always recommended. A case manager is then appointed, usually from social services, who will be your main point of contact. The case manager oversees the support plan and communication between agencies so that the child receives the help they need without any barriers.

Resources of the Municipality of Hafnarfjörður

Hafnarfjörður offers various resources to support children and their families.
Course
Guardians
PMTO parenting course

The PMTO parenting course is for carers of children who exhibit minor behavioural difficulties. The course is taught once a week for 8 weeks. It lasts for 2 hours per session and is held in the late afternoon. The course fee is modest. Each group has 20 participants. The PMTO course is suitable for parents of children aged 4-12.

Course
Guardians
PMTO group therapy – PTC

PMTO group therapy is suitable for carers of children aged 4-12 whose behavioural difficulties have become significant. Sessions are held once a week for 10–14 weeks, lasting 1.5 hours. The carer is called after each session to review the situation. The course takes place either during working hours or in the evening and is free of charge. Each group has 12-14 participants.

Course
Guardians
PMTO individual therapy

The treatment is for carers of children aged 4-12 where behavioural difficulties have become pervasive. At this stage, third-tier services have often been engaged for the children and their families (such as child protection or BUGL). The course is taught during term time, once a week for one hour at a time, for 20-30 weeks. Follow-up calls are made to review progress. The treatment is free of charge.

Course
PEERS course

Peers is a social skills programme for children who have difficulties with social interaction and friendships. The programme runs for 14 weeks, once a week for 90 minutes per session. The same carer must attend with the child for at least 11 of the 14 sessions. Participation will be withdrawn if a family misses more than three sessions, or the first two sessions. It is important that the child takes part and attends voluntarily.

The target group for the course is children aged 12-18 with a diagnosis of a disorder on the autism spectrum without severe impairments in cognitive development. Selection for the group is based on specific criteria (for example, age and diagnosis), not on a first-come, first-served basis. An application can only be submitted if a guardian requests it or consents to it.

The main focus of the course is to enhance communication skills. The course covers how to choose appropriate friends, and how to deal with teasing, bullying, disagreements and more. Parents are taught how to help their child make and keep friends by acting as their coach between sessions. The children are taught specific skills which they then get the opportunity to practise. At the end of each session, they are given homework where they practise these skills further under the guidance of a parent or guardian.

Support for children and guardians
Individual support

A support worker is part of a social support service for disabled children and young people, or children living in socially demanding circumstances. The aim of the service is to break down social isolation, promote life skills, community participation and empower children to become more self-sufficient.

Support for children and guardians
Parenting education and educational counselling

The aim of parenting education and advice is to assist and guide parents or guardians in ensuring a nurturing environment and well-being for children. Support is provided both in and out of the home, for example through advice. All support is aimed at meeting the different needs of the carers and empowering them in their role. A time-limited agreement is made with the supervising officer, the parents, and the case manager or adviser from the Family and Child Services Department, where work is carried out according to pre-defined objectives.

Support for children and guardians
Support family

The aim of a support family is to support a parent or carer in their parenting role, provide them with respite or strengthen the child's support network as appropriate, and increase their opportunities for social participation. The target group consists of children with disabilities and children living in socially demanding circumstances. A case manager or adviser at the Family and Child Affairs office can activate the resource based on a professional assessment and case processing.

Support for children and guardians
Beanfee software

Beanfee is an Icelandic software and methodology that supports the behavioural training of individuals. The software is based on behaviour analysis methods and uses reward systems and achievement badges to train positive behaviour. In the case of primary and nursery schools, the programme works with pupils, parents and teachers to achieve set goals in a personalised way. Beanfee has been shown to increase academic engagement and reduce behavioural problems in classrooms.

Support for children and guardians
Consultant in Applied Behaviour Analysis

A consultant in applied behaviour analysis works on the application of the principles of behaviour. They seek to gain a better understanding of what predicts and influences an individual's behaviour. After a functional assessment of the client's behaviour and environment has been carried out, the consultant recommends an intervention aimed at reinforcing positive behaviour, reducing undesirable behaviour, or both.

Support for children and guardians
Cooperation after divorce

Parents can receive specialised divorce counselling in Hafnarfjörður to promote better co-parenting. The counselling places the child's best interests at the forefront and is provided to prevent or reduce conflict between parents who are going through a divorce or have been through one.

Support for children and guardians
Insider

Innherji is a vocational programme available to students from the age of 14 (Year 9) who require learning support and have a reduced timetable. The student has the opportunity to work for a few hours a week (maximum 12 hours) and receives a wage paid by the Hafnarfjörður Work School. The work counts as part of the student's school day.

If a primary school pupil participates in Innherja alongside their primary school studies, it is possible for the secondary school's careers adviser to be authorised to extend their participation in the project into their secondary school years, up to the age of 18.

Innherji is a collaborative project between the primary schools of the City of Hafnarfjörður, school counsellors, and the Department of Education and Public Health. The project is overseen by the Sports and Leisure Officer of Hafnarfjörður, and is run by the Hafnarfjörður Work Experience School in collaboration with the relevant primary schools.

Applications are made through a careers adviser.

Support for children and guardians
Group activity for 6-18 year-olds

The aim of group work is to break down social isolation and promote life skills and community participation. Emphasis is placed on social skills and activities that require interaction, as well as teaching a child how to be part of a group and fostering their self-confidence and positive relationships. Group work is a means of empowering individuals towards greater self-help.

Support for children and guardians
Short-term stay for disabled children
  • The aim of short-term care is to give children the opportunity to live temporarily away from their home when they have significant support needs beyond those of their peers, and to support the child's family.
  • The rules on short-term stays apply to short-term stays for disabled people with long-term support needs.
Support for children and guardians
User agreements

Individuals and families with children who have been assessed as needing support and/or assistance services can apply to enter into a user agreement, which outlines the delivery of the service. The regulations on user agreements apply.

Observations
Psychological assessment

Psychologists carry out psychological assessments of pupils if there are concerns about their cognitive development, or if there are worries about their behaviour and well-being. Following an assessment, psychologists provide advice to school staff and parents and, if necessary, refer pupils for further assessment and treatment to other specialists or institutions. An assessment with a psychologist is requested through the pupil's school.

Observations
Speech and language therapist's assessment

Speech and language therapists assess children if there is a concern about a delay in language development or speech sounds. Following the assessment, they provide advice to school staff and parents and refer children for speech therapy to a private practice speech and language therapist if necessary. An assessment with a speech and language therapist is requested through the child's school. Parental consent for the assessment is always required.

Education and advice for schools
Psychologists

Psychologists provide education for parents and staff of nurseries and primary schools in the form of talks and courses. Training is offered for schools on anxiety and ADHD symptoms, and courses are offered for parents on anxiety symptoms in children and adolescents.

Education and advice for schools
Speech and language therapists

Speech and language therapists provide training for parents and staff of nurseries and primary schools in the form of lectures and courses. They also offer advice regarding individual children within the schools.

Education and advice for schools
Primary and secondary school teaching adviser

If nurseries and primary schools feel they need Level 1 teaching support or advice, they can contact the Early Years or Primary School Teaching Adviser for guidance on organising the school's support services, the daily schedule of classes, or staff training for a diverse student body. Individual cases within the Bridge Team can also apply for advice from the teaching officer with parental consent.

Education and advice for schools
Multicultural Education Adviser for Nursery and Primary Schools

Nursery school
A multicultural educational adviser provides guidance and education for teachers, schools and parents of foreign origin. They have an overview of the academic and social status of foreign pupils in nurseries. His role includes supporting foreign staff. The educational adviser works on developing an induction programme for nurseries and the City of Hafnarfjörður's language policy.

Primary school

  • Training for staff groups on matters concerning students from foreign backgrounds, such as reception, parent-school partnership, teaching methods and curriculum, a supportive learning environment, and more.
  • Advice for school leaders and staff regarding multicultural school activities, the welcome assembly, the organisation of ISAT teaching, parent-teacher collaboration, the administration of the Stöðumat assessment, and more.
  • Advice for teaching groups and individual students.
Education and advice for schools
Project Manager for a Child-Friendly Municipality

Human rights education for children in nurseries and primary schools and for staff of Hafnarfjörður, as part of the implementation of the 'Child-friendly Municipality' project and the United Nations Convention on the Rights of the Child.

Education and advice for schools
Project Manager PMTO and SMT

PMTO stands for „Parent Management Training – Oregon Method“, which is an approach for parents and others involved in parenting. PMTO is an evidence-based approach that reduces behavioural difficulties in children and adolescents and strengthens parents in their role. A variety of resources, courses and advice are available for parents.

SMT school skills is a similar approach to PMTO, with an emphasis on preventing and reducing behavioural problems.

Education and advice for schools
Small group

The projects include, for example, providing advice to schools regarding groups of children where there is a suspicion of risky behaviour or cliques forming. Advice is provided to strengthen collaboration, the flow of information and preventative measures in the children's local environment. Consultation and dialogue take place with a multidisciplinary team involved in matters concerning children and young people.

Education and advice for schools
Prevention professional group

The Prevention Working Group is a multidisciplinary group of stakeholders that follows up on the main prevention priorities of the City of Hafnarfjörður and is appointed by the Education Council. The group meets two to four times a year to review the status of prevention projects prioritised by the Education Council and to make recommendations for improvements where necessary.

Course
Anxiety course for parents of children aged 3-6

Nursery and Year 1 children.

In the course, parents are educated about anxiety and children's anxiety responses. Parents learn to recognise symptoms of anxiety and identify the factors that maintain it. The course also covers helpful ways to support children in managing anxiety and building their self-confidence.

Each course consists of three sessions, two hours each.

Course
Anxiety course for parents of children aged 7-12

In the course, parents are educated about anxiety and children's anxiety responses. Parents learn to recognise symptoms of anxiety and identify the factors that maintain it. The course also covers helpful ways to support children in managing anxiety and building their self-confidence.

Each course consists of three sessions, two hours each.

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