Customer service

The service centre provides a wide range of services and information for residents, businesses and tourists in Hafnarfjörður. The staff can be contacted by telephone, live chat, email or by visiting in person. The service desk tries to resolve enquiries on the first contact, but will put matters in the right hands if necessary. Telephone appointments with City of Hafnarfjörður staff are booked through the service desk.

Electronic service

Hafnarfjörður has placed an increased emphasis on e-services for residents and businesses and on my pages Various applications can be accessed and the status of matters with the town can be monitored.

Suggestions for Hafnarfjörður

If you have a suggestion on how to improve the environment or services of the City of Hafnarfjörður, please send us a suggestion via Suggestion portal. We would like to point out that much information can be found on our website hafnarfjordur.is

Hafnarfjörður map

Hafnarfjörður map is a powerful tool for getting to know the town better. For example, you can find information there about properties, planning, drawings, vacant plots, utilities, transport, services and the environment.

Hafnarfjörður's messaging system

The Municipality of Hafnarfjörður uses a variety of methods to reach the town's residents and businesses. One of these methods is sending SMS messages to residents and businesses in specific streets and neighbourhoods of the town, where applicable. This method is, for example, used to provide specific information about faults, repairs, closures and street sweeping. The messaging system is linked to the City of Hafnarfjörður's map portal, which uses the 1819.is service. If a resident's phone number is not registered with 1819, it can be registered on Website 1819.is or request that a number be registered in the message system of Hafnarfjörður Municipality by sending an email to the following address: hafnarfjordur@hafnarfjordur.is with the name of the resident, telephone number and address.