Satisfaction with Hafnarfjörður as a place to live is increasing
Nearly nine out of ten residents are satisfied with Hafnarfjörður as a place to live, or 88%. Furthermore, 86% of residents are satisfied with the facilities for sports. Satisfaction has increased by 7 percentage points year-on-year. Overall satisfaction with Hafnarfjörður has increased, and the results are extremely pleasing.
Residents happy with their town
According to the results of the service survey, the Municipality of Hafnarfjörður is above the overall average in the comparison of municipalities in eleven of the twelve survey items, and average in the twelfth. The results of the Gallup survey were presented. at a council meeting this morning.
„These are really pleasing results. Emphasis has been placed on increased services for families, older people and disabled people, and there has been a significant improvement when it comes to better facilities for sports. The results of the service survey reflect that,“ says Valdimar Víðisson, the mayor.
Valdimar Víðisson, Mayor.
To carry on and look forward
„We naturally intend to continue on this path, look at the areas where we see there is room for improvement, and find ways to do so.“
Overall satisfaction with the municipality as a place to live is 88%, and 76% are satisfied with the municipality's services overall. Satisfaction with sports facilities is 86%, satisfaction with cultural affairs is 74%, and satisfaction with primary school services is 66%. In total, 67% are satisfied with nursery school services and 63% with services for children.
In total, 60% are satisfied with services for the elderly, 63% with rubbish collection and 52% with planning matters. A total of 48% are satisfied with services for disabled people and 76% with the quality of the environment near their home. Opportunities for improvement are widespread, particularly in those service areas that score lowest each year across all municipalities.
The biggest changes between years:
- Satisfaction with services for children increased from 55% to 63%
- Satisfaction with nurseries increased from 64% to 67%
- Satisfaction with sports facilities from 79% to 86%
- Satisfaction with services for older people from 53% to 60%
- Satisfaction with services for disabled people from 40% to 48%
Gallup conducts an annual service survey, now among the nineteen largest municipalities in the country. It asks about attitudes towards the municipalities' services in various policy areas, based on both experience and opinion.
The survey was conducted by telephone and online from 22 November to 6 January. In total, nearly fifteen thousand people aged 18 and over in the country's nineteen municipalities were surveyed. A total of 451 people in Hafnarfjörður responded to the survey.
The results provide an indication of residents' satisfaction with certain services, regardless of whether they use the service or not. At the same time, information is obtained about service areas that would be beneficial to examine in more detail.
We are proud of the result.