Servant leadership implemented in work with disabled and elderly people
Most staff working in the homes of disabled people, in workplaces, in short-break accommodation where disabled people stay, and staff of the Hafnarfjörður home care service have now received training in service user guidance. The implementation of the philosophy is underway at all these workplaces.
Most staff working in the homes of disabled people, in workplaces, in short-break accommodation where disabled people stay, and staff of the Hafnarfjörður home care service have now received training in Attendant Care. The implementation of the philosophy is underway in all these workplaces. In general, the philosophy fits well with the existing work and can only serve to further strengthen these practices and priorities. The staff are positive and enthusiastic about this addition to their work.
Hafnarfjörður is working to incorporate Servant Leadership as part of the philosophy guiding its services for disabled people and the elderly. Servant Leadership places emphasis on supporting people, creating conditions rather than controlling them; to create companions instead of staff; and to nurture the individual's nature so they can enjoy being themselves, rather than being shaped by others. The focus of Servant Guidance is to strive for everyone to feel safe and cared for, to show care, and to be active participants. Servant leadership requires the leader to look inwards, to use the good that resides within every person, and to give of themselves warmth and care to others. It requires them to use themselves as a tool to help others. To give people the opportunity to be active participants on their own terms. The role of staff is incredibly important, and it requires an increased commitment that leads to both personal and societal change. The process begins with ourselves.
Focus on building relationships and empathy
Servant leadership focuses on relationship-building and empathy. The formation of social connections reduces violent behaviour, which can even disappear completely, and new patterns of behaviour develop. We reach out to others with kindness, by sensing their need for human connection and by showing care and compassion. Staff do not just need to ensure that individuals are safe, but it is equally important that they feel safe.
Further information about the project is provided by Hrönn Hilmarsdóttir, occupational therapist and department manager.
Operations and development in disability matters within family services
Hafnarfjarðar – email address: hronnhilmars@hafnarfjordur.is